Job Requirements

Education:

Bachelor’s degree

Work experience:

12 months

Language skills:

English

Job Summary

Contract Type:

Full time

Our Client is looking to hire a reliable and qualified individual to take on all front desk and clerical duties. He / She will be responsible for answering all incoming calls, receiving packages, and addressing complaints.

Preferred qualifications and experience;

  • A bachelor’s degree in a Business related field.
  • At least 1 year of proven experience as a front desk representative or in customer care
  • Ability to effectively use and maintain office equipment
  • Knowledge of office management

Competencies;

  • Excellent oral and written communication skills
  • Proficient computer skills
  • Outstanding interpersonal skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Great Customer service

 

Responsibilities

Key Responsibilities include;

  • Keep front desk tidy and presentable with all necessary material
  • Greet clients and set a positive office atmosphere
  • Greet visitors and direct them to the appropriate office or person.
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receive letters, packages, etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels, etc.
  • Check, sort, and forward emails
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Take up other duties as assigned

Are you Interested?

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