Program Coordinator, Francophone

Summary: 

Provides administrative, coordination, and technical support to a functional area. Assists the staff in their work to improve the quality and timeliness of routine programmatic data. Enters program or project data into the different databases, sources reference materials for staff, and prepares reports, presentations, and other technical and non-technical documents. Supports the functional area with hiring consultants, organizing meetings, and arranging travel.

Required Education, Training, and Experience:

• Diploma from a secondary education school.
• Prefer: Bachelor’s degree, or a combination of education and experience that yields the minimally required key
• Professional to native fluency level of spoken, written, and reading French required
• 3 years working in the health development sector assisting non-government organization (NGO) or public-sector

• Program/Project Tools, Materials Maintenance, and Updates: Works with staff to prepare manuals, documents, reports, presentations, and other tools, and reviews and updates the materials. Helps staff source reference materials.
• Records Retention: Manages filing, storage, and tracking of hardcopy and electronic content and support templates and ensures availability of current information on related subjects.
• Database Management, Collection, and Analysis: Supports staff with developing and formatting instruments for data collection and presentation. Assists staff with maintaining and updating the global database, analysis, and preparing quarterly reports for research and evaluation projects.
• Activities and Events Coordination and Scheduling: Coordinates all planning, bookings, and logistics for activities and events, including the agenda, calendar, materials, registration with the participants, and travel, both domestic and international, including lodging, transportation, and meeting accommodations.
• Communications: Manages incoming and outgoing calls and electronic communications for the program or project.
• Processing, Filing, and Auditing: Serves as the primary responder to audits, performance indicators, and evaluations. Sets up and maintains files and forms in compliance with legal guidelines. Processes invoices for the functional area for submission to Finance for payment. Participates in compliance audits.
• Subject Matter Expert. Acts as subject matter expert for the assigned program/project or functional area systems.
• Project Management and Participation: Leads, manages, or participates in cross-functional project teams.