Job Requirements


Post-graduate education

Work experience:

5 years

Language skills:


Job Summary

Contract Type:

Full time

The Head of Sales – will report to the Country Manager with functional reporting to the Director of Sales and this will help ensure the standard of services are pitched in a similar fashion. Primary responsibilities are to develop and maintain business relationships with customers and prospects by exploring opportunities focused on third-party logistics solutions, in addition to selling Jumia’s full portfolio of services.

Job Requirements:

Required Qualifications:
  • A completed master’s degree from an accredited university; An MBA, Business Management degree, or relevant
  • Proficient in Microsoft Office – Excel, PowerPoint, Word, Email, Internet, etc.

  • Proficient in Google Office Suite – Google Drive, Google Sheets, Google Docs, Gmail, etc.

  • Excellent analytical skills – assess, design, and sell a given solution

Relevant Experience:

  • Minimum 5 years sales experience within the transportation/logistics industry

  • The strong knowledge base of the industry and marketplace

  • Proven experience in prospecting and developing new business

  • Strong sales background and capability

Skills and Competences:

  • Interested in building a career with a growth-oriented company

  • Driven to make money with a talent for negotiating

  • Able to build client relationships quickly Experience with process design and improvement

  • Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions, and terminations

  • Strong analytical skills

  • Pro-active attitude, entrepreneur, able to work both independently and within a team.

  • Hardworking, result-oriented, methodical, and very structured

  • Desire to succeed in a sales goal-driven environment

  • Ability and availability to travel as business needs dictate

  • Strong customer service skills

  • Excellent communicator who can articulate the value proposition of the Company

Performance Measures/Indicators

  • Lead management

  • New Leads/Opportunities

  • Client Acquisition Rates

  • Sales Volume by Location

  • Competitor Pricing

  • Existing Client Engagement

  • Net Promoter Score (NPS)

  • System Touches

  • Sales Cycle Length

  • Upsell/Cross-Sell Rates

Career Path

  • Head of Logistics

  • Country Manager

  • Regional Head Jumia Services


Key Result Areas:
1.Lead Management

Supporting Activities:

  • Day-to-day prospecting and new business lead generation

  • Develop competitive solutions and proposals resulting in new business and partnerships

  • Complete day-to-day administrative duties including Customer Relationship Management maintenance – managing appropriate pipeline and updating key customer information.

  • Maintain relationships with existing customers on a regular basis, including frequent on-site visits.

  • Development and execution of a structured client onboarding plan

  • Communicate issues and concerns with operations and senior management when required

  • Participate in rate schedule development and contracts for both new and existing business

  • Responsible for creating and delivering high-quality presentation pitches to the customer – both virtual and in person.

  • Planning, tracking, and reporting of sales goals

    2.People Management

    Supporting Activities:

End to end participation on all team structure hiring, training, and performance management

  • Development and building of team morale and coerciveness

  • Responsible for the cascading, monitoring, and execution of team KPIs in line with business strategy

  • Leading, coaching, developing, and supervising the efforts of junior staff

  • Active involvement in the development of functional/industry practices

Are you Interested?

Apply Now

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