DIGITAL COMMUNITY ENGAGEMENT OFFICER 

DEPARTMENT: SOCIAL BUSINESS UNIT 

BASED AT: PSIU HEAD OFFICE 

REPORTS TO: DIGITAL HEALTH ADVISOR – PSI WITH A DOTTED REPORTING LINE  TO THE SALES AND MARKETING MANAGER 

  

 START DATE: JUNE 2022 

BACKGROUND OF PSI

Population Services International (PSI) is the world’s leading non-profit social marketing organization. We are a diverse group of over 5,000 entrepreneurial development professionals located in over 40 countries committed to making it easier for all people to lead healthier lives and plan the  families they desire. PSI is using its global presence and 50+ years of experience to help reimagine  healthcare. We are working to shape market systems, shift policy and funding, and strengthen global capacity to better support consumer empowered healthcare.  

PSI is looking for a suitable candidate to take on the role of Digital Community Engagement Officer to  Support the development and execution of the digital ecosystem, ensuring the optimal maintenance of the various digital platforms, brands, and programs of PSI, supporting the implementation, monitoring, and optimization of digital initiatives through paid and organic channels. 

The Community Engagement Officer is responsible for planning, executing and evaluating both social and web-related content according to predetermined strategy and timelines, and ensuring quality control. 

Sound like you? Read on. 

Your contribution 

 Creating monthly content calendars across all SNS platforms and functional web; 2. Deploy digital marketing campaigns including curation of content and tapping into existing women-centered movements to build an engaged online community for the different digital platforms for the  social enterprise in Uganda; 

Be the eyes and ears of PSI’s brands as if PSI’s own reputation depended on it; 4. Build and maintain brand content distribution networks by way of social media channels; 5. Drive consistent consumer engagement and responsiveness to all issues arising from the digital platforms that surround your brands; a

Identify threats and opportunities in user-generated content surrounding PSI’s brand, and report to  appropriate parties; 

 Interact with Quality of Care Team, Digital health team, and other authorities to ensure content is  cleared for flighting ; 

 Create content for feeds and snippets in various social media sites; 

Schedule content where necessary 

Participate in social media, as yourself and white hat avatars, on our behalf; 

Analyze campaigns and translate anecdotal or qualitative data into recommendations and plans for  revising the social media campaigns; 

Monitor/track social media presence and key performance indicators; provide actionable analytics  and lead the optimization of effective strategies. 

 

Qualifications.

• Degree in Marketing, Communications, Journalism, Computer Science, Information Technology or  relevant field; post-graduate qualification an added advantage 

• 3+ years of using digital tools to improve health outcomes.  

• Experience in digital communications, behavioral change, and/or marketing roles. • Experience in using digital health tools to improve health outcomes.  

• Demonstrated ability to use digital analytics and visualization software that are consumer-facing or workforce facing for example PowerBi to inform data-driven solutions. 

• Experience with non-internet enabled digital solutions is an added advantage. 

Key competencies 

• Excellent analytical and quick problem-solving skills 

 

• Creativity: critical in presenting content for multiple channels based on consumer insights, and using  data gathered to improve project performance 

• Demonstrable successes in using data to make strategic decisions, and deploy budgets and resources to deliver results in a cost-effective way.  

• Experience in planning and leading community initiatives 

• Ability to identify and track relevant digital community KPIs 

• Hands-on experience with social media management 

• Ability to interpret website traffic 

• Knowledge of online/digital marketing  

• Self-reliant: a self-starter able to determine own work plan and flow for project success • Strong written and verbal communication skills with the ability to present complex information in a clear  and concise manner to a variety of audiences 

The candidate we hire will embody PSI’s corporate values: 

• Measurement: Evidence, research. metrics and evaluation inform our choices • Pragmatism: We strive for excellence, but useful and timely are better than perfect • Honesty: We act with integrity, share what we achieve, and admit when we fail • Collaboration: Active partnering drives impact 

• Trust: We have confidence in our people to make good decisions 

• Commitment: We build local capacity and programs that last.

 

REQUESTED APPLICATION MATERIALS 

Interested candidates should email their cover letter addressed to the Human Resources and  Administration Manager, PSIU, and an updated CV ONLY to apply@psiug.org indicating  the Job title in the subject of the email. 

Inclusion of your salary expectation in your cover letter is a key requirement. Submission of certified academic papers is compulsory. 

Applications should reach us not later than 5.00pm (1700H) on Wednesday June 1st, 2022. 

Applications received will be reviewed on a rolling basis, so we encourage you to submit your  application as soon as possible! 

Only shortlisted candidates will be contacted.

PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless  of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital  status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender  identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic  information, amnesty, veteran, special disabled veteran or uniform service member status or employment status. 

 

REQUESTED APPLICATION MATERIALS

Interested candidates should email their cover letter addressed to the Human Resources and

Administration Manager, PSIU, and an updated CV ONLY to apply@psiug.org indicating

the Job title in the subject of the email.

Inclusion of your salary expectation in your cover letter is a key requirement.

Submission of certified academic papers is compulsory.

Applications should reach us not later than 5.00 pm (1700H) on Wednesday, June 1

st, 2022.

Applications received will be reviewed on a rolling basis, so we encourage you to submit your

application as soon as possible!

Only shortlisted candidates will be contacted.

**Please note PSI Uganda does not solicit funds during any recruitment process. 

 

Are you Interested?

Apply Now

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