JOB DETAILS: Position Overview The administrative assistant is responsible for providing administrative services in order to ensure effective and efficient operations. The main purpose of the administrator is to undertake a range of functions to make sure the administrative activities within the organization run smoothly. The role holder will be responsible for implementing tasks within the allocated budget, property and facilities management, records & inventory maintenance and coordinates official activities within the Organization and with external clients/contacts. Role and Responsibilities • Maintain electronic and hard copy filing system • Open, sort and distribute incoming correspondence • Perform data entry and scan documents • Provide office support services in order to ensure efficiency and effectiveness within the organization. • Provide general administrative support, including managing phone calls, emails, memos, reports and correspondence • Handle customer queries and complaints and provide appropriate solutions within the time limit • Prepare and edit correspondence, reports, and presentations as needed. • Coordinate and support internal and external meetings, including room setup, agenda preparation, and meeting minutes. • Assist in organizing company events, conferences, and workshops. • Maintain contact lists (Clients and suppliers) as well as develop a database for contacts • Manage office supplies • Assist in the planning and preparation of meetings, conferences and conference • Manage all office travel including transport, accommodation, visa assistance etc • Provide word processing and secretarial support • Coordinate the repair and maintenance of office equipment • Manage relationships and ensure the availability of: 1. Transport Vendor/Cab Company 2. Travel agent 3. Office supplies providers 4. Office cleaning outsourcing when required Knowledge and Experience Profile • Overall 3 years plus experience in an administrative role in a fast-growing organization • Excellent oral and written communication skills, must be able to build appropriate rapport with diplomacy and tact. • Ability to multitask and meet changing deadlines • Must be self-directed and able to complete projects with limited supervision • Superior organizational skills; strong attention to detail; excellent time management skills. • Strong computer skills, including high level of proficiency in all Microsoft Office applications Personal Attributes • Agile and resilient and good work ethic • Proficient in using office software and tools, including MS Office (Word, Excel, PowerPoint) and email management. • Maintain confidentiality and handle sensitive information with integrity. • Ability to work independently and collaboratively in a team environment. • Detail-oriented with a high level of accuracy in work. • Ability to handle multiple tasks and prioritize effectively. • Strong problem-solving and decision-making skills. • Professional and friendly demeanor. • Possess the ability to work with a diverse group of individuals in a professional and service-oriented manner • Passion for developing and serving People

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