Receptionist

Our Client is looking to hire a reliable and qualified individual to take on all front desk and clerical duties. He / She will be responsible for answering all incoming calls, receiving packages, and addressing complaints.

Preferred qualifications and experience;

• A bachelor’s degree in a Business related field.
• At least 1 year of proven experience as a front desk representative or in customer care
• Ability to effectively use and maintain office equipment
• Knowledge of office management

Competencies;

• Excellent oral and written communication skills
• Proficient computer skills
• Outstanding interpersonal skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Great Customer service

Key Responsibilities include;

• Keep front desk tidy and presentable with all necessary material
• Greet clients and set a positive office atmosphere
• Greet visitors and direct them to the appropriate office or person.
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages, etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels, etc.
• Check, sort, and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Take up other duties as assigned