Job Requirements


Diploma, Associate’s degree

Work experience:

12 months

Language skills:


Job Summary

Salary Range:


Contract Type:

Full time

The Registration Assistant is a member of the registration team and is supervised by a more senior colleague who normally reports directly to the Registration Officer. The incumbent is responsible for supporting all activities related to registration, which may also include functions related to reception, filing, and data management. S/he responds to queries from asylum seekers and refugees regarding UNHCR’s registration procedures and their rights and entitlements. The Registration Assistant liaises with protection staff and partners to ensure timely identification and referral of persons of concern for protection follow up and may provide interpretation and/or translation services in cases for which s/he has the required language competencies.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional, and managerial competencies and UNHCR¿s core values of professionalism, integrity, and respect for diversity.

Minimum Qualifications

Education & Professional Work Experience

Years of Experience / Degree Level

G4 – 1-year relevant experience with High School Diploma; or Bachelor or equivalent or higher

Field(s) of Education

Not applicable.

Certificates and/or Licenses

Social Sciences; Statistics; Mathematics;

Information Technology; HCR Protection Lrng Prog;

(Certificates and Licenses marked with an asterisk* are essential)




– Conduct registration interviews in accordance with local SOPs and registration standards.

– Respond to queries from asylum seekers and refugees regarding UNHCR’s registration procedures and their rights and entitlements.

– Maintain accurate and up-to-date records and data related to all individual registration cases.

– Identify persons with specific needs and ensure timely referral to protection follow-up as required.

– Collaborate with protection staff and/or partners in the delivery of assistance and programming, including the provision of identity and entitlement documentation

– Act as interpreter and translator when needed.

– Refer cases to other units within the office and to implementing partners as necessary.

– Perform other related duties as required.



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