Q – Commerce Partner Business Leader

As a Q-commerce Partner Business Leader, you will be a key role in the Glovo Partner Operations team. You will ensure partner engagement and retention in Glovo by finding ways to grow a number of orders and generate additional revenue. Define the monetization strategy and execution for all partner segments.

• Minimum 2 years of experience in Account Management mandatory in the Food Retail Industry and/or Business Consultant

• Exceptional analytical and problem-solving skills

• A high level of interpersonal and influencing skills

• Proactive, organized, and obsessed with details

• Customer obsession

• Fluency in the local language and English are a must

• Meet with clients regularly to build strong commercial relationships. Manage each assigned partner through regular contact by telephone, email, face to face partner review /re-sign meetings.

• Own strategic partner relationships end to end, including understanding P&L tracking, managing deep product integrations, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence

• Deliver day to day campaign execution, optimization, and analysis across multiple clients

• Deliver outstanding day-to-day client service and high quality of work to agreed excellence service and performance.

• Be responsible for our partner’s business performance, analyze their main KPIs and ensure growth MoM. Track and reporting of performance metrics

• Lead contract renegotiations to establish a strong working partnership grounded on sustainable economics for both parties

• Get feedback from our partners and translate it into the product, marketing, and operations improvement

• Prepare reports and dashboards to present to groceries partners and use as a source of operational improvements